Do you not like a product or have you just changed your mind? We will reimburse it without discussion. You have a right of withdrawal that you can exercise within 14 days of receipt by you for your entire order, in accordance with regulations.
To exercise this right, you must inform us within this period of your decision to retract, by recorded delivery letter (acknowledgment of receipt).
Claims on unconformity of the product with the ordered one shall be documented within 14 days from the reception, and sent to the address of LIGARA INTERNATIONAL.
The Client shall return the product, in case of unconformity, in the factory packing and without opening the product, to the warehouse of the company LIGARA INTERNATIONAL on his/her own account to the address - 32 Rue des Quatre Vents – 41350 Vineuil – FRANCE
In case the company LLIGARA INTERNATIONAL agrees with the claim of the client, it pays back its cost and expenses on return to the client immediately.
Any incomplete, damaged, worn, soiled and / or made unfit for sale item will not be not reimbursed. Likewise, returns will only be accepted if the products are returned in their original packaging with their return slip. If your return is refused, you will be informed by e-mail.
If the company LIGARA INTERNATIONAL does not accept the claim of the client, the client will be informed in the official letter on the reason of waiver and the client is entitled form his side to appeal against this decision in courts.
We remind you that the cost of returning the items remains your responsibility. except in the event that we have delivered an item to you in error or if the item in question is damaged or defective.
Return form to fill out and send to: Ligara International by post registered letter
Get in touch
placeAddress: 32, rue des 4 Vents, 41350 Vineuil - France
phoneTelephone: +33 681 76 44 54
- scheduleMonday-Friday: 9:00 to 15:00
- scheduleSaturday: 9:00 to 12:00
- scheduleSunday: closed